| Technology
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Transportation technology has dramatically advanced over the years. Today, most travel programs mandate the use of automated online booking tools that integrate with global distribution systems (CCO). With fully integrated interfaces between these automated tools and our proprietary software, Executive Limousine offers solutions to meet the needs of your travel program.
Executive Limousine innovative software delivers the most advanced interactive reservation and dispatch system in our industry. Our (CCO) programming team enhances and maintains our proprietary software and wireless gateway. Our advanced technology includes Blackberry interactive PDAs and two-way radios, which enable our operations team to communicate with chauffeurs in real time. All trip details, itinerary updates, and directions are automatically sent through our system to the chauffeurs PDA.
Our online services not only allow you to book and update reservations in real time, but also provide multiple levels of access for administrators of corporate accounts. You can generate and maintain personalized profiles for each individual traveler under your account, specifically tailored to his or her ground transportation needs. Our system can also provide automated confirmations and receipts to you conveniently through a wide variety of platforms: via email, fax, or directly to your PDA. In addition, we assist our corporate clients in managing their transportation programs through an array of monthly and quarterly service reports, many of which can be downloaded online.
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| Airport Concierge Services
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| The Executive Limousine Airport Concierge team provides an extra level of service by expediting the check-in process, assisting with baggage, escorting travelers into airline club lounges, and coordinating all details with the assigned chauffeurs prior to arrival or departure. Please consult a reservation agent for greeter and meeting locations during the booking process.
Regardless if you utilize this service, you will be promptly met by your chauffeur at the designated limousine waiting area at the airport. For your benefit, Executive Limousine continually monitors all inbound flights via a direct satellite uplink to the FAA Air Traffic Control computer to ensure our chauffeurs are waiting for you whether your flight is early, on time or delayed.
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| Entertainment and VIP Services
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Executive Limousine created the Entertainment and VIP Services Program in order to offer a higher tier of service customized with our VIP travelers concerns and needs in mind. We carefully hand select the most specially trained driving professionals within our organization and pair them with our elite travelers to ensure they receive superior service every time they travel with us. Our VIP chauffeurs are among the most knowledgeable and experienced in the world, and they provide a broad range of concierge services, such as securing tickets to sporting events or theatrical performances, offering restaurant and shopping suggestions as well as other additional amenities upon request.
Behind each reservation for your VIP traveler is one of our specialized Entertainment and VIP Services Representatives on staff 24/7/365. This dedicated team is assembled with the most senior agents within our organization, all trained to maintain the confidentiality of each VIP client in mind.
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